Privacy Policy

Last Updated: October 12, 2026

The short version: we collect what it takes to run NexTurn, we tell you who we share it with, and we never sell it or hand it to advertisers.

Introduction

Drop the Dice LLC ("we", "us", "our") operates the NexTurn mobile application, the NexTurn website at nexturn.app (including NexTurn Playtesting), the NexTurn store at shop.nexturn.app, and NexTurn hardware. This Privacy Policy explains how we collect, use, and protect your information when you use them. The store runs on Shopify and has its own store privacy policy covering what Shopify processes when you shop; the "Device Orders" section below covers what reaches us from an order.

By using NexTurn, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

Core Belief

No advertising or marketing money is worth compromising our personal data. We believe in the power of harnessing our data to gain deeper insights into where we spend our time and that our hobbies have the power to improve our lives and strengthen our connections. We do not sell your personal data, and we do not share it with anyone for advertising or marketing: no data brokers, no ad networks, no "partners." We share it only with the companies described under "Who Handles Your Data" below.

If you ever see an ad here it's because somebody was wise enough to know this is a space that will grow with our community, and they paid to put up a sign, not because they know you or I are here.

Information We Collect

We collect the following types of information:

Account Information

Email address (for account creation and authentication)
Display name / username
Authentication credentials (managed securely through AWS Cognito)
You can sign in with a one-time email code, with Sign in with Apple, or with Google. If you use Sign in with Apple's private email relay, we only ever receive the relay address Apple provides, not your real email.

Game Session Data

Game names, player names, the deck each player used, scores, life totals and other counters, locations, comments, turn times, and session statistics, including plays you import from a file exported by another app
In a game you host, anyone who joins with its code sees it on their phone as it is played, including names, scores, counters, and deck names. Anyone with the game's code can see its final results for about a day after it ends.
Color palettes and game preferences
Ratings and review notes you give a play. These stay yours by default. Two things can happen to them:
- Community averages. If a play is linked to a BoardGameGeek game, the rating you gave it is added to that game's community average. Only the total and the number of ratings are stored. The average carries no name, no username, and no link back to you or to a particular play, and a game's average is only shown once enough people have rated it.
- Friends. Friends you have accepted can see the plays saved to your account, whether you record them, import them, or join them on your phone, including the rating and review note on them, alongside your name. You can turn this off at any time with "Share my plays with friends" in Settings → Privacy, which stops your plays being shared going forward.

Your Shelf

If you keep a shelf in NexTurn, we store the games on it and, for each copy, its statuses (such as own, want to play, and wishlist with its priority), your rating and comment for the game, and the favorites you pin.
If you link your BoardGameGeek (BGG) collection, we also store your BGG username and what BGG shows publicly for each game in it: its statuses, your rating and comment, and how many plays of it you have logged on BGG. We read them from BGG again when you open your shelf, if they haven't been read in a week, and when you ask for a refresh.
Your shelf is not shown to other NexTurn users unless you share it with a group. You choose each group, and its members see the games you own and, if you include them, the games you want to play and your wishlist with each wish's priority. They don't see your ratings, comments, how many copies you have, or your BGG username. You can stop sharing at any time, and leaving a group, or being removed from it, stops sharing with it. Your rating for a game is kept apart from the ratings you give your plays, and it is not added to a community average.
A change you make in NexTurn to a game that came from BGG stays in NexTurn, unless BGG collection sync is offered to you and you turn it on. Then your changes, including games you add or remove, are sent from your phone to your BGG collection, which BGG shows publicly. Your phone signs in to BGG as you and reuses that sign-in for up to 7 days; neither it nor your password is sent to our servers.
Games stay on your shelf until you remove them. Unlinking BGG asks whether the games that came from BGG stay on your shelf or go; nothing changes on BGG either way. The preview of your first BGG import is deleted after about a day.

Groups

A group keeps its name, its members' usernames and roles, and the people listed in it by name: people without a NexTurn account, and anyone not yet added by their account. For them, its list keeps just a name and an optional color: no email address, phone number, or photo. Any member can add one; everyone in the group sees them and who added them, including members who aren't your friends.
The owner or an admin of a group can add their accepted friends to it, and you're notified when they do. Everyone in a group sees its members' usernames and roles, including members who aren't their friends. You can leave a group at any time. The owner can make another member the owner, and then becomes an admin.
Groups made on a phone in earlier versions move to the account signed in on it, with the name and color of everyone in them, including people who have a NexTurn account (listed by name until their account is added). A moved group stays private to that account until someone is invited. If a different account signs in on that phone later, the app asks before moving any groups still on it.
Removing a person keeps their name so past games still show who played; erasing deletes it, along with any other name merged with it. The person who added them, the owner, or an admin can remove them or erase the name; once it has been merged with a name someone else added, only the owner or an admin can erase it. Without an account? Ask one of them, or email contact@nexturn.app with the group's name and a member's username, and we will erase it within 30 days. This covers the group's list, not names members typed into their own games.
Plays saved to your account note, as internal identifiers, which group a game counts for and which of a group's people each seat was. When a play counts for a group, they go to everyone in that group. The copies that the people at your table get, and those of everyone who joined a game you hosted, can carry which of a group's people each seat was, but never which group the play counts for.
When a play counts for a group, everyone in the group sees it, including people who join later: the game, when it was played and for how long, who played, places, scores, teams, co-op results, turn times, and who added it. Members are shown by username and people without an account by the group's name for them; anyone not in the group is shown without a name. A group's plays don't include your ratings, review notes, comments, or locations.
A play counts for a group when you pick that group for it at the end of the game or when you log it. When a group first shows its plays in the app, we also add past plays its members have already saved to their accounts: plays counted for the group, and plays not counted for any group where at least 2 people from the group played and at least half of its members with an account were among them. This happens once for each member: when the group first shows its plays, or after they join it. If "Share my plays with friends" is off, only the plays you counted for the group are added. The app tells each member how many of their plays were added.
You can take any of your own plays out of a group's plays, even after you leave the group. The owner and admins can take any play out of the group's standings for everyone, and can take out all the plays a former member added. If another member saved their own copy of a game, their copy stays unless they take it out. When you leave a group, or are removed from it, the past plays we added for you leave with you; plays you counted for the group stay, shown as added by a former member. Deleting a play, or changing which group it counts for, takes it out. A group's plays are deleted with the group.
A group can keep a list of games its members want to play. Members see each game on it, who added it, and who said they're in. Any member can add a game; whoever added it, the owner, or an admin can take it off.
If you set a challenge for a group, its other members with an account get an invitation to it, even if you aren't friends, with your username and the challenge's details.

Game Nights

A game night keeps its title, time, place, an optional address for maps, a note, and the games planned. The place can be someone's home address.
A night's list is the people its host invited (friends, or the members of a group) and anyone who joined with its link or code, so they don't all have to be your friends. Everyone on the list sees the night's details, each person's username and answer (going, maybe, can't make it, or no reply yet), its polls and who voted for what, the times people suggested and the votes on them, the bring list with who is bringing what, and the games to play, with who added each one and whose copy is coming.
A member of the night's group can ask the members who are going and own a game, on a shelf they share with the group, to bring it, and they get a notification. If one person is asked by name, everyone on the night can see who was asked.
Anyone with a NexTurn account who has a night's link or code can see its title, host, time, games, and how many are going, and can join it until the night is over. Joining adds them as going and shows them everything above. The host can remove people, and a removed person can't rejoin with the code.
Notifications about a night show its title, its time, and who did what, such as who is coming, a new poll's question, or a request to bring a game you have. They don't include the place or the note.
If you add your plays to a night, everyone on it sees each game, who won (by the names in your play), how many played, and when it ended.
If you set your availability, we store the times you are usually free, any one-off days you add, and your time zone, until you change them or delete your account. You choose which groups each time is shared with. Times shared with all groups also count for groups you're added to later. A day you mark as not free counts in every group.
When someone plans a night for a group, the app suggests times when enough members are free and shows how many are free, not who. In a small group, that can still show when you are free. A night you said you are going to, or might go to, counts you as busy at that time in every group.
A night's link opens a page on nexturn.app that shows only the invite code and where to get the app. It asks search engines not to list it.
Open in Maps passes a night's address to your maps app. Add to calendar makes a calendar file on your phone with the night's title, time, host, games, note, place, and invite link; we don't receive a copy, and anyone who sees the link can use it to join. Once either is in another app or service, that app's own privacy policy applies.
A night is deleted about 90 days after its date, or about 90 days after it was started if it never got a date. Cancelled nights are kept until then, marked as cancelled, without their place, note, or polls. A group's repeating night keeps its place and note with the group, where every member can see them, until it is changed or stopped, or the group's owner changes. Leaving a group, or being removed from it, takes you off the upcoming nights you were invited to through it, along with your votes and what you said you'd bring. Polls, suggested times, games, and bring-list items you added to those nights stay there, with your username, until the night is deleted. To come off any other night's list sooner, ask its host to remove you. When you come off a night's list, we keep an internal note that you were on it, without its details, for about 16 months after the night is deleted, so deleting your account can still find what you added.

Store Events

An organizer (a group's owner or an admin, or a store's staff) can run an event for the group, such as a tournament or a league night. An event keeps its title, time, game, format, and note. For each entry it keeps a username, or a name an organizer or a teammate typed for someone without an account, a team name, check-in status, each round's table and opponents, and each table's result, with who reported and confirmed it and an optional dispute note. A store's events keep no usernames, except on entries made before a group became a store: see Stores below.
Everyone entered and the group's owner and admins, or a store's staff, see all of it, including people who aren't their friends. Other members of the group see the title, time, game, format, note, and how many have entered. Someone asked to be a teammate sees who asked and the team's name until they answer. A store's events show names differently: see Stores below.
Check-in does not use your location.
If your table plays its game in the app, the play is saved like any other play, and only the table's result goes to the event.
An event is deleted about 180 days after it was created, or with its league for a league night. An organizer can rename or erase a typed name at any time, or you can email contact@nexturn.app.
If a store's staff typed in your name because you didn't have NexTurn yet, they can give you a one-time code to move that result to your NexTurn account. The code works once, for 15 minutes. Before anything moves, the app shows you the name staff typed, the event, and its result, and nothing changes unless you confirm it's you. Once you confirm, the entry is yours as if you had entered it yourself: the name staff typed is deleted, the event appears in your events, and the store's events and public page show your name for the store only as you chose (see Stores below). Staff can't do this at events kids may play, or on league nights. We keep the code only in a scrambled form that isn't linked to your account, and delete it within a few days after it runs out.
In a timed event, such as a jigsaw race, each team's record keeps when its clock started and stopped, its official time or the pieces it had left, the judge's calls, and any retry, time change, or disqualification, with the staff member who made it and their reason. Everyone in the event can see these records, except a staff member's reason, which only the store's staff and that team see. When a store's owner judges their own team, the record says so. The records are deleted with the event.
A store's staff can also run a league: a season of league nights for teams, each night an event as above. A league keeps its title, nights, games, rules, and note; each team's name, captain, players, and subs (accounts, or names a captain or the store's staff typed for people without one) and the night it joined; and, for each night, who played for which team, whether as a sub, the tables they played and won, and their points. We send a team's join code only to whoever made it, and keep only a scrambled form of it; their phone keeps the code so they can share it. The store's staff, its followers, and the players on its teams can see a league and its team names, and so can anyone on the store's public page, except in a league kids may play, where only the store's staff and a team's own players see its name and everyone else sees "Team 1", "Team 2", and so on. Your name for the store is seen by the store's staff and your team, by everyone else only if you chose to show it, and on the store's public page only if you also chose to show it there, never in a league kids may play. If you chose to show your name before leagues were added, it isn't shown on a league's pages until you say yes again. Names typed for people without an account are seen only by the store's staff and that team. On a league night, everyone on a team can see who on it has checked in. The store's staff can rename or erase a name typed for a one-night sub at any time; any other typed name stays on its team until it is taken off the team while the league is open, or until the league is deleted. To have one erased sooner, email contact@nexturn.app. A team that withdraws before it has taken part in a night is deleted, with its name; one that has taken part stays, marked as withdrawn, so the standings still add up. On a league's pages, the store's staff and your own team also get your internal account identifier, which isn't shown; everyone else gets a stand-in made for that league instead, the same for you all season but different in every league, so the league's pages alone don't reveal your account. A league night is a store event, so the players at it get each other's identifier there (see Stores below). Anyone signed in to NexTurn can see a store's open leagues, their nights, and how many teams are in them, with no names. A league, its teams, and its nights are deleted about 210 days after the league was created. When you leave a team or are taken off it, or your team withdraws after it has taken part in a night, we keep an internal note that you were in the league, without its details, until the league is deleted, so deleting your account can still find you there; the same goes for the store's staff who make a league, open or close its nights, check players in, or withdraw a team that has taken part. We also count the teams each account registers in a league, at most 3, until the league is deleted, so no one can block a league by registering and withdrawing over and over. If you delete your account, your places in leagues, including on teams you left, and your points stay as "Former player", tied to an internal identifier and not to your name, so the standings still add up; if you were a captain, the next teammate with an account becomes captain, or else the store's staff run the team. What you did in a league as the store's staff stays the same way.
A practice event, for trying events out, is kept only on the phone it was made on, never on our servers. Deleting your account in the app removes it from that phone. Games played at its tables are saved like any other play.

Stores

A store is a game store's page in NexTurn. NexTurn sets each store up with the store, and the store's owner, admins, and staff run its events. The store's owner and admins can change its tagline, description, address, hours, and website. When a store's owner or an admin changes its details, we keep a record of who changed what for 180 days.
You can follow a store. Following isn't joining a group and needs no friend request. We keep which stores you follow and when you followed. A store's staff can see who follows it.
You can give each store a name you go by there, such as "Hana W.", separate from your username and display name. You choose whether it may be shown to other players, and it is not shown until you say so. Separately, you choose whether it may also be shown on the store's public page and TV (see below). That is off until you turn it on, and you can turn it on only while your name is shown to other players. You can change either choice or stop showing your name at any time, and unfollowing the store deletes it.
In a store's events, the store's staff see your name for the store. Your teammate sees it, and so do you. Everyone else in the store's events sees it only if you chose to show it. A store's entries, pairings, standings, and results never show your NexTurn username, except on entries made before a group became a store (see below). To enter a store's event you need a name for that store, so its staff can check you in.
If staff mark an event as one kids may play, its entries, pairings, standings, and results show no names to anyone but the store's staff, the player, and their teammate.
Team names in a store's events are shown to everyone in the event and on the store's public page and TV, except in events kids may play, where only the store's staff and that entry's own players see them. Names typed for someone without an account are seen only by the store's staff and that entry's own players, never on the public page.
Playing your table's game in the app works like any other game (see Game Session Data). If the players at your table join one phone's game from their own phones, every phone at the table gets the names the players use in that game, including team names and names typed for a partner, and the NexTurn usernames of the players signed in, and each player's copy of the play keeps them. This is the same in events kids may play. If a player starts their table's game in the app, the event keeps that game's join code until the event is deleted and gives it only to the players seated at that table, during the round, so they can join it from their phones.
Other players' phones in a store's event also get each entrant's internal account identifier, which the app uses to seat tables. It isn't shown, but someone whose phone already has yours, such as a friend or someone in a group with you, could tell from it that you entered.
Anyone signed in to NexTurn can see a store's name, address, hours, website, and its next events, with how many have entered. No names are shown there.
Each store also has a public page at nexturn.app that anyone can see without signing in. The store can show it on its TV and put parts of it on its own website. Its events, with the store's name and address, are also published as a calendar link anyone can subscribe to in a calendar app such as Google Calendar, Apple Calendar, or Outlook. It never includes players' names. A calendar app that subscribes keeps its own copy and updates it on its own schedule. It shows the store's details, its upcoming events, the events running now (each round's tables, clock, and standings, or a timed event's board), the results of its recent events, its leaderboards, and its leagues and their standings. There, a player's name for the store is shown only if they chose to show it to other players and also on the store's website and TV. Everyone else is shown as "Name not shown", and so is everyone in an event or league kids may play, where teams are shown as "Team 1", "Team 2", and so on. Names typed for people without an account are never shown there. The page never shows usernames or account identifiers, and it doesn't link a player whose name isn't shown from one event to the next. When a name stops being shown (you turn a choice off, stop following the store, or delete your account), it usually leaves the page within a minute and always within a day, though a screen that already loaded the page may keep it until it loads again. A store's owner or admins can turn its public page off. Then the page, its TV page, the parts on the store's own website, and its calendar link show none of its events, results, or names; calendars that already subscribed drop its events when they next check the link.
If a group you are in becomes a store, its owner and admins stay, the members chosen as staff become staff, and everyone else becomes a follower with no name for the store yet. Everyone who becomes a follower gets one notification about it. Entries already made in the group's events keep the username they were made with: until you pick a name for the store, only its staff, your teammate, and you see it there. The past plays we added for you to the group's plays leave with you, as when anyone is removed from a group.
When you stop following a store, your name for it is deleted. Entries you made in its events stay, shown as "Name not shown" unless you follow it again and pick a name. If a store is closed, the follows and names for it are deleted, and so is its public page.

NexTurn Playtesting

NexTurn Playtesting lets game designers run private tests of their games and lets testers submit plays and feedback. If you join a playtest as a tester, the display name or username you use, the game sessions you record for that project, and any feedback you submit are shared with that project's designer and their team; sharing this data with the designer is the purpose of the feature. If a designer looks you up and you have not set a playtest display name, they may see the NexTurn username or the email address on your account. If you join someone's playtest table from your phone without joining the project, the name you use at that table, your turns and scores, and any moments you flag are sent to that project's designer as part of the host's game.
If you run a playtest as a designer, you receive the sessions and feedback your testers submit, and you can view and export them within the project.
Playtest sessions and feedback are kept separate from your personal game history and are never included in the app's community or global statistics.
The Designer and Studio plans are paid subscriptions billed through Stripe; see Purchase Information below.

Device Information

Push notification tokens (for friend, game, group, game night, store event, and store notifications). Notifications travel through Expo and then Apple's or Google's push service, which receive the token and the text of the notification, for example a friend's display name and the name of the game.
Device identifiers (for NexTurn hardware pairing only)

Crash & Diagnostic Data

If the app crashes or encounters an error, a crash report is sent to Sentry, our crash-reporting service. Reports include technical details such as device model, operating system version, app version, and the state of the app at the time of the error (stack traces).
Crash data is used solely to diagnose and fix bugs. It is not used for advertising or profiling.

App Usage Analytics

The app records first-party usage events, such as opening the app, starting or finishing a game, joining a friend's game, viewing the upgrade screen, and completing a purchase, along with the app version, platform, and a pseudonymous identifier (your account ID once signed in, or a random per-install device ID before that).
This data is collected and stored entirely in our own AWS account. We do not share or sell it, it contains no advertising identifiers, and it is not used to track you across other apps or websites.
We use it to understand which features are used, improve the app, and measure how well the free tier and upgrade flow work. Raw events are automatically deleted after 24 months; longer-lived statistics are aggregate counts that contain no identifiers.
Deleting your account resets the install's device identifier. Events already recorded, including those under your account ID, are not removed one by one; they expire on the schedule above.

Purchase Information

In-app purchases are processed entirely by Apple (App Store) or Google (Google Play). We never see or store your payment card details.
We receive and store the store's transaction identifier and the product purchased, solely to activate and manage your unlock across your devices.
Purchases made on our website, currently the NexTurn Playtesting subscriptions and Pro licenses, are processed by Stripe, our payment processor. Stripe collects and handles your payment card details directly; we never see or store them. From Stripe we receive and store the customer and subscription identifiers, the plan or license you bought, its renewal or expiry date, and the billing email address, solely to activate and manage your subscription or unlock. See Stripe's privacy policy for how they handle payment data.

Device Orders

NexTurn coasters are sold through our store at shop.nexturn.app, which runs on Shopify. When you order, Shopify collects your name, email address, shipping and billing addresses, and payment details. Payment is processed by Shopify Payments; we never see or store your card number. How Shopify handles that data is described in the store privacy policy. Shopify may also use information about your activity on the store, together with information from other Shopify stores, for its own purposes, including personalized advertising, as described in Shopify's Consumer Privacy Policy; the store privacy policy explains how to opt out. We do not share your information with advertising networks ourselves.
From each order we receive and store the order number, what was ordered, and the email address on the order. If your order includes a Table Set, we use that email address to switch on the app access that comes with it, in the NexTurn account that uses the same address, or we hold it until an account with that address is created. That is why we ask you to order with the address you sign in with. We also use that address to send you one welcome email after your order, with pointers for using the app while you wait for your coasters.
To deliver your order we share what our fulfillment warehouse and the carrier need to do it: your name, shipping address, contact details for delivery updates, and what you ordered.
We keep order records for as long as we need them for warranty, tax, and accounting purposes.

Website Contact Form

If you send us a message through the contact form at nexturn.app/contact, we store the message, the topic you selected, and (if you provide one) your email address so we can reply.
We also record the IP address and browser user-agent the message was sent from. We use these only to investigate spam or abuse.
The contact form is protected by Cloudflare Turnstile to block automated spam. Turnstile may process technical information about your browser and connection; see Cloudflare's privacy policy for details.

Mailing List

If you sign up for updates on nexturn.app, we store your email address and the date you subscribed. We use it only to send NexTurn news, such as launch announcements and batch updates. If you register interest from outside the United States, we also store the country you enter, so we can gauge international demand.
If you tick the box to receive news and offers when you check out on our store, we may add your address to this list. Unsubscribing, as described below, removes it.
We also record the IP address and browser user-agent the signup came from, as proof of consent and to investigate spam or abuse, the same as the contact form.
The signup form is protected by Cloudflare Turnstile to block automated spam, the same way as the contact form described above.
You can unsubscribe at any time at nexturn.app/unsubscribe or via the link in any email we send. Unsubscribing deletes your address from the list.

How We Use Your Information

We use your information to:

Provide and maintain the NexTurn app and device functionality
Sync game sessions across your devices
Enable social features (friends, groups, game nights, stores and their public pages, store events, pending plays, shared game notifications)
Display global game statistics and leaderboards
Fulfil device orders and switch on the app access included with them
Diagnose crashes and fix bugs
Improve our services based on aggregated, anonymized usage patterns

Third-Party Integrations

NexTurn integrates with BoardGameGeek (BGG) at your request. When you connect your BGG account and choose to log a play, session data (game name, date, player names, scores, location) is sent to BGG on your behalf. Your BGG password is stored only on your device, in the device's secure storage, and is sent from your device only to BoardGameGeek. Your BGG username is also stored with your NexTurn account on our servers. We use it to send you plays that other NexTurn users log with your BGG username, and, if you import your BGG plays, play locations, or collection, to request them from BGG. We read only what BGG shows publicly and do not receive the private details BGG keeps for you, such as the price you paid. Before your collection is brought in, you sign in to BGG on your phone to show the account is yours; your password is not sent to our servers.

You can also import plays from a file exported by another play-tracking app, or export your plays as a file. An imported file is read on your phone; its plays, including the names of the people in them, are stored and synced like plays you record. An export is created on your phone and we don't receive a copy; once you send it to another app or service, that app's own privacy policy applies. Imported plays count toward community statistics, which contain no player names.

In a store event, an organizer can make files for other tournament tools, such as EventLink, TopDeck, Play Hub, Melee, TOM, or GEM, including an invite list from email addresses the organizer types in. The files are made on the organizer's phone and we don't receive a copy; once shared, that tool's own privacy policy applies. The app does not ask for a login to any of these tools. If an organizer has an event follow a TopDeck tournament, TopDeck tells us when it posts a round, with the round's number and how many tables it has but no players' names, and we let the event's organizers know.

Who Handles Your Data

We share personal data only with companies that help us run NexTurn, and only what each one needs for its job: hosting and storage, sign-in, push notifications and app updates, crash reporting, payments, our online store, order fulfillment and shipping, email, and spam protection. Where it helps to know who, we name them in the sections above. We choose providers whose terms require them to protect the data they handle for us. Apple, Google, Stripe, Shopify, and BoardGameGeek (if you connect it) also handle your data under their own privacy policies. Beyond these, we do not sell or share your personal data with any third party, except as described under "When We May Disclose Information" below.

When We May Disclose Information

In limited circumstances, we may disclose personal information outside the ordinary operation of the Service:

If required by law, subpoena, or other valid legal process, or when we believe in good faith that disclosure is necessary to comply with a legal obligation.
To protect the rights, property, or safety of NexTurn, our users, or the public, for example when investigating fraud or abuse.
If Drop the Dice LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Any successor will remain bound by this Privacy Policy, and we will notify you (for example, in the app or by email) before a materially different policy applies to your data.

Data Storage & Security

Your data is stored securely using Amazon Web Services (AWS), including DynamoDB for session data and Cognito for authentication. Stores' public pages are published through Amazon S3 and CloudFront, also part of AWS. All data is transmitted over encrypted connections (HTTPS/TLS).

NexTurn hardware devices do not collect or store personal data. They receive lighting commands (color, pattern) over a local wireless connection, and may transmit device identifiers (such as a serial number) to the app solely for pairing and feature activation.

Data Retention & Deletion

Your data is retained as long as your account is active. You can delete your account yourself, at any time, directly in the app: Settings → your account → Delete Account. Deletion takes effect immediately and cannot be undone. It removes your sign-in and username, your synced game sessions and history, your friends, the game nights you organized, your place on other people's game nights, your availability, your place in every group, the plays you added to groups, your marks on groups' lists, your name and username in the store events and leagues you entered, the stores you follow and your names for them, any group you own that has no other member with an account, your community reputation, your shelf and what you share of it with groups, your preferences and saved data, and your push notification token from our live systems.

Some things are kept after you delete your account:

Community content. Game flows, scorepads, setup guides, color palettes, and variant sets you published stay available to other players, no longer shown with your username. Votes, feedback, and reports you submitted on community content are kept too, tied to an internal account identifier and not to your name. To have something you published taken down, contact us.
Groups. A group you own that has other members passes to one of them, an admin first, and its recurring game nights stop. People you added to a group, and games you added to its list, stay in it, tied to an internal account identifier and not to your name.
Store events and leagues. In the events and leagues you entered, and the leagues you left, you stay in the standings as "Former player", so they still add up, and on a store's public page you are shown as "Name not shown". Events you organized, and the results of events you played in, stay until the event is deleted, about 180 days after it was created (a league night, with its league), tied to an internal account identifier and not to your name. So does the summary of an event's results that we keep to build the store's public page. Leagues you played in or ran as staff stay the same way until they are deleted, about 210 days after they were created. Names you typed for other people stay until then too, unless they are erased, taken off a team, or deleted when the person confirms the result as theirs, sooner. A record that you changed a store's details stays, tied to an internal identifier and not to your name, until it is deleted 180 days after the change.
Playtesting. Plays and feedback you submitted to a playtest stay with that project's designer, with your name removed. If you run playtests as a designer, your Playtesting account, projects, and subscription are not removed by deleting your app account; contact us to close them.
Purchases and trials. We keep the record of a purchase or subscription (the store's or Stripe's transaction identifier, what was bought, and the dates) so it can still be honored and for our accounts; your email address is removed from your account's purchase record. We also keep records of Table Set orders and website purchases under the email address used for them. If you started a free trial, we keep a record that your email address has used it, so the trial cannot be claimed again.
Shelf limits. So that deleting an account doesn't reset your shelf's daily limits, we keep a few counts and times for up to about a month: how many changes and reads of shelves and groups' lists your account made each day, how often and when it had us read its BGG collection, and when it linked a BGG account. They hold nothing from your shelf and nothing derived from a BGG username, and they are then deleted automatically.
Other people's records. Games that other people recorded with you in them stay in their history, under the name they entered for you and, if they linked your account, your username. In a group's plays, the plays other members added keep your seat and results, tied to an internal account identifier rather than your username. Plays and challenge invitations you sent stay in the recipient's inbox until they expire (up to 90 days). A group that lists you by name keeps that name until someone erases it. Polls, suggested times, games, and bring-list items you added to someone else's game night stay on it until the night is deleted, shown as added by a former member instead of your username. Your votes, what you said you'd bring, and plays you added to it are removed.
Mailing list and messages. Deleting your account does not unsubscribe you from the mailing list or delete messages you sent us through the contact form or by email; see those sections above, or contact us.
Analytics, logs, and backups. Usage events expire as described under App Usage Analytics. Crash reports, server logs, and backups are deleted on a rolling schedule (backups within 12 months).
Order and legal records. Device order records are kept as described above, and we may keep specific records where the law requires it.

You may also request deletion by contacting us at contact@nexturn.app; we will complete emailed requests within 30 days, except where retention is required by law.

If NexTurn shuts down. We will give notice as described in our Terms of Service, and you can delete your account in the app at any time before the online services stop. Within 90 days after they stop, we delete the personal data held on our servers, except records we still need for warranty, tax, and accounting purposes (see Device Orders above). Payment records held by Apple, Google, Stripe, and Shopify stay with them under their own policies. Data the app stores on your phone stays there until you delete the app (deleting your account in the app also clears the app's local data, as it does today). If NexTurn is instead transferred to a new owner, the business-transfer terms under "When We May Disclose Information" apply.

Children's Privacy

NexTurn is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at contact@nexturn.app and we will promptly delete it. To have a child's name removed from a group, see Groups above; from a store event or league, see Store Events above. Store events that kids may play show no names in their entries, pairings, standings, and results to anyone but the store's staff, the player, and their teammate, and in a league kids may play, names and team names are seen only by the store's staff and the player's own team. A store's public page and TV never show names or team names for events and leagues kids may play, and those events are left out of its leaderboards. A result at an event kids may play can't be moved to an account.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Delete your account yourself, in the app (Settings → Delete Account); what is removed and what is kept is described under Data Retention & Deletion
Opt out of push notifications at any time through your device settings
Unsubscribe from the mailing list at any time, as described above

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected in the "Last Updated" date above. Continued use of NexTurn after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at contact@nexturn.app.